Refund Policy

Owls Oil does not offer any returns for any reason, you may cancel your order for a full refund at any time before shipping.

If you believe there is a defect or an issue with your order, please send an email and detailed message regarding your issue to sales@owlsoil.com within 1 week describing the issue. A photo is taken of every order before shipment, if you receive a shipment and the wrong product is sent to you, please send us an email with a photo of the items in your shipment, and upon confirming that the pre-shipping photo shows you were sent the wrong product, we will send you the correct product or replacement free of charge.

Please do not send any products back to us as the package will be refused and returned to sender.